Credit Card Surcharge(s)
Last updated: June 05, 2023
We sincerely appreciate your continued support, value your business and the trust you have placed in LWR Property Maintenance. As part of our commitment to open communication and transparency, we would like to provide you with an explanation regarding the implementation of a credit card surcharge fee. We believe that sharing this information with you will help you better understand the rationale behind this decision.
At LWR Property Maintenance, we aim to provide exceptional services while maintaining competitive pricing. In order to continue offering our services at reasonable rates, it has become necessary for us to implement a credit card surcharge fee effective June 05, 2023. Below, we outline the reasons for the introduction of this fee:
- Covering Interchange Fees: When you choose to pay using a credit card, LWR Property Maintenance incurs interchange fees. These fees are charged by credit card companies and banks for processing the transaction. By implementing the credit card surcharge fee, which amounts to 3.5% of the credit card payment amount, we are able to recover a portion of these fees and ensure that we can continue providing quality services to our valued customers.
- Mitigating Processing Costs: Accepting credit card payments involves various processing costs, including equipment, software, maintenance, and transaction processing fees. These costs contribute to the efficient handling of credit card transactions and provide a secure payment platform for our customers. The credit card surcharge fee helps offset these expenses, enabling us to maintain the necessary infrastructure and deliver reliable services.
- Balancing Costs across Payment Methods: As a customer-centric business, we offer a range of payment options, including Zelle, Venmo, PayPal, cash, check, bank bill pay, credit cards, and Cash App. While credit cards are a popular and convenient payment method, they involve higher costs compared to other alternatives. By implementing the credit card surcharge fee, we create a fair and balanced system where the costs associated with credit card transactions are appropriately allocated. This ensures that customers who choose to pay using credit cards contribute to covering the expenses associated with that specific payment method.
- Encouraging Cost-Effective Alternatives: Implementing the credit card surcharge fee also encourages customers to consider cost-effective alternatives, such as cash, check, or bank bill pay. These payment methods do not incur additional fees and help us reduce the financial burden associated with credit card transactions. By promoting these alternatives, we can maintain competitive pricing for our services while providing you with a variety of payment options to suit your convenience.
We would like to assure you that the credit card surcharge fee is not intended to generate additional profit for LWR Property Maintenance. Instead, it is aimed at ensuring the sustainability and continued growth of our business, allowing us to provide reliable services at reasonable prices.
We understand that you may have questions or concerns regarding this fee, and we are more than happy to address them. Please feel free to contact our customer support team at (941) 777-4780, or email us at firstname.lastname@example.org. We value your feedback and are committed to maintaining our excellent customer service.
Thank you for your understanding and continued support. We truly appreciate your business and look forward to serving you for all your property maintenance needs.